Me and my fiance couldn't find a good photographer for a long time. When I saw Ruzz's website I was amazed by the pictures that she took, so we decided to go and see her work at her office. The customer service was awful. Ruzz just put the albums on the table so we can look and left, and then a few minutes later came back saying: "so...do you have any questions?" We had to ask every single thing instead of her showing us her work and giving some information. We had a feeling like she doesn't care. Plus she is overpriced. Her lowest package is $6000!!! Plus she doesn't give you a CD with your pictures and some printouts are not included in the package as well... CD you can get only if you will pay for it fifteen hundred more...it's not worth it and I think it's not fair to her customers. After her we met with another photographer and decided to go with him. He is as good as Ruzz, plus super-nice person, and he has really nice packages...
Aug 16th, 2009
